Accounts, Onboarding & Eligibility FAQ

You can create a wholesale account by completing the online registration form on our website. Once submitted, your application will be reviewed and you will receive an approval notification via email, typically within 1–2 business days.

To register, you will need your business name, EIN or tax ID number, a valid resale certificate or business license, and your contact and shipping information. Having these documents ready will speed up the approval process. See our tax & resale certificate FAQ for more on required documentation.

Most wholesale account applications are reviewed and approved within 1–2 business days. You will receive an email notification once your account is active and ready for ordering. Incomplete applications may take longer, so be sure to submit all required documents upfront.

No, creating a wholesale account with Shop The King is completely free. There are no membership fees, setup charges, or recurring costs associated with maintaining your account.

Yes, you can add multiple shipping addresses to your account, which is ideal for businesses with more than one retail location. You can select the appropriate address at checkout for each order you place.

You can update your business details, contact information, and shipping addresses by logging into your account dashboard. For changes to tax documents or business credentials, our customer support team can assist you directly. Contact our support team for help with account updates.

You can reset your password using the "Forgot Password" link on the login page. A password reset link will be sent to the email address associated with your account. If you do not receive the email, check your spam folder or contact our support team for assistance.

Orders can only be placed once your wholesale account has been reviewed and approved. This process typically takes 1–2 business days after registration. You will receive an email confirmation when your account is active and ready for ordering.

Any licensed retailer, convenience store owner, smoke shop operator, or ecommerce reseller with a valid business license or resale certificate is eligible for a wholesale account. We serve businesses of all sizes, from single-location shops to multi-store operations.

Yes, a valid state-issued resale certificate or equivalent business documentation is required to access wholesale pricing and place orders. This allows you to purchase tax-exempt for items you intend to resell. Visit our tax & resale certificate FAQ for details on accepted documents.

Shop The King is a wholesale-only supplier, and a valid business license or resale certificate is required to register and purchase products at wholesale prices. This policy ensures we can maintain the lowest possible pricing for our retail customers. See our tax FAQ for information on required credentials.

Yes, we offer volume-based pricing tiers that reward larger orders with lower per-unit costs. The more you buy, the more you save on each case or unit. Visit our pricing FAQ or contact our sales team to discuss volume pricing for your order size.

Nonprofit organizations with valid documentation may be eligible for a wholesale account on a case-by-case basis. Requirements may differ from standard retail accounts depending on your organization type. Contact our team to discuss your specific situation and requirements.

Yes, we serve ecommerce resellers who sell on platforms like Amazon, eBay, and their own online stores. A valid business license is still required to open a wholesale account, regardless of whether you have a physical retail location. Learn more on our reselling FAQ page.

Yes, you can authorize additional users on your account so that team members or employees can place orders on your behalf. Multi-user access helps streamline purchasing for businesses with dedicated buyers or multiple locations. Contact our support team to set up multi-user access for your business.